Systems Thinking

Too many organizations assume that great staff naturally make great managers. But management is its own skill—aligning people and process, setting clear expectations, and driving accountability. Jyoti’s story shows how undervaluing management creates wasted effort and frustration. These aren’t “big company” problems—even small organizations need effective management to grow without cracks.

You’ve seen it before. A deadline gets missed. A great employee resigns. A project stalls halfway. Everyone rushes to fix the immediate...